Help Center

What are the differences in models to decide what's best for me?

M6 and M7 have the same maximum height adjustment of up to 41"  from the ground up as well as the rest of the models in our catalog. If you weigh over 250lbs, then we would highly suggest and recommend our M2050 model. In regards to differences in model and use. All mentioned scooters here include dual (front and rear) suspension shocks. The only difference between M6, M7, and  M1950 feature 240mm/200mm wheels while our M2050 features 200mm wheels as well as style. Our best selling models are M1950 and M2050. The most current and the newest models are M6 and M7. They are fairly new to the market, so we do not have that many reviews at this time. M6 Designed for Rough Terrain. M7 Designed for Rough Terrain. M1950 Designed for Rough Terrain. M2050 Designed for Smooth Cruising

How do i assemble the handlebar for my T3 scooter?

1. Adjust the main bolt on the post so that the wheel moves freely, but yet not loose, nor over tightened.

2. Tighten each bolt half turn at a time on the clamp starting from top to bottom until all four bolts can no longer be tightened. You will notice each arm on the clamp bend and adjust itself to the main post. Do not tighten each bolt all the way and move to the next bolt. You will need to tighten each bolt half turn so that the arms on the clamp bend evenly.

How do i fold and unfold my M1550 and M1850 scooter?

Simply locate the black plastic CUFF located on the CURVED front tube of your scooter (above the kick stand) and SLIDE THE CUFF UP THE TUBE to fold and unfold your scooter. If you choose to adjust the firmness of your scooter, simply find the black plastic support located on the front fork of your scooter and loosen the screw to make folding and unfolding easy. You can control the firmness by tightening the screw located on the front end of your scooter.

Image of Plastic CUFF

Image of Plastic Support

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How do i request parts for my scooter under warranty?

We offer our customers two year limited replacement part warranty on the frame and deck of our kick scooters, and one year limited replacement part warranty on trick scooters from the time of purchase. Simply fill in this form here https://parts.exooter.com - Our limited warranty excludes; Normal wear, wheels, bearings, accidents, abuse, neglect, improper use, improper fit, or improper maintenance by anyone or the use of parts and devices that are not consistent with the use originally intended for the product as originally sold are not covered under this limited warranty.